Clarke Aspire Academy is the UK’s leading provider of training brokers offering affordable prices on a wide training solutions services connecting you with approved centres. We have built a national network of suppliers offering a direct transparent options for our customers.
We’ve got everything covered in this comprehensive Customer Service Training course. Prove to employers that you can provide excellent customer service skills and get the rewards you deserve. With a recognised qualification on your CV, you’ll have a huge advantage and will have many more job opportunities.
The modules on this course have been designed by professionals and begin by covering customer service as a whole. Learners will also study telephone etiquette, how to work in a team effectively, how to supervise a team, how to deal with complaints and much more. Gaining this certificate will fully prepare you for work in a customer service environment and will allow you to progress to supervisor level once you have some work experience.
What will I learn?
This Customer Service Skills Training course will develop knowledge and skills in key areas such as:
- Delivering customer service
- Customer retention
- Resolving customer problems
- Business principles
- Managing your own performance
- Professional development
The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will give you the confidence to secure your qualification.
Get in touch
Ask questions, discuss options, check you meet the criteria for funding today.
CALL our friendly team 07958688026 or fill in the contact form.
